PolicyBulls Refund Policy

1. No Refund Policy

All payments made to PolicyBulls are final and non-refundable. Once a payment has been successfully processed, no refund, whether full or partial, will be issued under any circumstances.

2. Scope

This policy covers, without limitation:

• Subscription and membership fees, including Credit Plus and Credit Builder plans.
• Service, processing, or convenience fees paid on the platform.
• Charges for credit reports, credit score analysis, or advisory services.
• Any other paid product or feature offered by PolicyBulls.

3. Cancellation

You may stop using our services at any time. However, cancelling a subscription or discontinuing use of a service does not entitle you to a refund of any amount already paid, including for any unused portion of a subscription period.

4. Loan Outcomes

PolicyBulls connects users with RBI-registered Banks and NBFCs. Loan approval, sanction amount, and interest rates are decided solely by the lending partner. Rejection of a loan application, or any change in your credit score, is not grounds for a refund.

5. Duplicate or Failed Transactions

If your account was debited but the payment failed, or you were charged more than once for the same transaction due to a technical error, the amount is usually reversed automatically by your bank or payment provider within 5–7 working days. If it is not, please write to us at care@policybulls.com with your transaction ID and we will help you resolve it.

6. Contact Us

For any questions about this Refund Policy, please contact us at care@policybulls.com or visit our Grievance Redressal page.